Shipping Policy
Last Updated: 29.09.2025
We deliver AlbumLeo products worldwide using trusted partners to ensure safe and prompt arrival. Below you'll find the details about our shipping services.
1. Delivery Options
Regular Shipping: Delivery within 3–5 business days (up to 10 days for remote regions).
Priority Shipping: Delivery within 2–3 business days.
All available shipping methods and their costs are presented at checkout.
2. Countries & Exceptions
We offer worldwide shipping. If your country is not listed at checkout, contact us at info@albumleo.com and we’ll assist with your order.
3. Order Processing
Orders are usually processed within 1–2 business days. You’ll receive an e-mail confirmation and tracking number once your order ships.
4. Shipping Costs
Shipping charges depend on destination, weight, and speed. All tariffs and any applicable delivery fees are transparently displayed during checkout.
5. Tracking and Delivery
Every parcel is shipped with tracking.
Tracking details are provided by e-mail after shipment.
If your parcel is lost or delayed, contact us with your order number and tracking details. We’ll assist immediately.
6. Customs Duties & Import Taxes
International customers may be required to pay customs fees or import taxes upon receipt, depending on local regulations. These charges are the customer's responsibility and are not included in the shipping fee.
7. Packaging
Your AlbumLeo products will be carefully packed to ensure they arrive safely. If you have special packaging requests, please contact us before placing your order.
8. Failed Delivery / Return to Sender
If a package cannot be delivered and is returned to us, we will contact you for reshipment or refund (shipping fees may apply).
9. Customer Support
If you have questions regarding shipping, tracking, expedited delivery, or unsupported destinations, please reach out to:
info@albumleo.com
For information about returns and refunds, please see our Refund Policy. For legal terms and user rights, see Terms and Conditions.
