Return and Refund Policy
At AlbumLeo, we take great pride in our products and want you to be satisfied with your purchase. If, for any reason, you are not happy with your order, you can return it for a refund or exchange it.
All returns must be made within 14 days of the order delivery date.
To be eligible for a return, your item must be unused, undamaged, and in the same condition as you received it. It must also be in the original packaging with the label attached to it.
If you wish to return your items, contact us at firstname.lastname@example.org to initiate a return.
Once we receive your returned item, we will inspect it and notify you that we have received it. You will be informed of the status of your refund by e-mail. If your refund is approved, we will initiate a refund equal to the cost of your order, excluding the shipping cost, to the original payment method.
The customer is responsible for paying for shipping costs for returning items.
We are not responsible for lost or stolen packages. We recommend using a trackable shipping service or purchasing shipping insurance.
Shipping costs are non-refundable.
If you need to exchange an item, please, contact us at email@example.com, and we will assist you with the process.
If you have any questions about our return and refund policy, please don't hesitate to contact us at firstname.lastname@example.org.
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